Shipping policy

Shipping Policy

At The GearHarbor, we ship worldwide.

Processing

Orders are usually processed within 1–3 business days after payment has been received.

Once your order has been shipped, you will receive an email with tracking information.

Delivery Times

Estimated delivery times after dispatch:

Netherlands: 1–3 business days

European Union: 2–5 business days

International: 5–10 business days, depending on the destination and customs processing

Please note that delivery times are estimates and may vary due to carrier delays, customs procedures, public holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your order.

Customs, Duties & Taxes

For orders outside the European Union, local customs fees, import duties, taxes, or other charges may apply. These costs are not included in the product price or shipping costs and are the responsibility of the customer.

The GearHarbor is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. The GearHarbor is not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged, please contact us as soon as possible at info@thegearharbor.com with your order number and photos of the damaged packaging and product.

If a shipment appears to be lost, please contact us so we can investigate the issue with the carrier.

Contact

For any questions about shipping, please contact us at:

info@thegearharbor.com